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Phone: 325-455-8595

About Us

Our Story

Texas Healthcare Linen (THL) is a commercial healthcare laundry business built to provide quality, cost effective laundry and linen rental services for healthcare facilities within a 225-mile radius of our plant in Abilene, Texas. Owned by four hospitals, THL was created for hospitals by hospitals to serve the specific laundering and linen needs of hospitals.

 We began as the laundry department at Hendrick Medical Center in the basement of the main hospital in Abilene, Texas. After being approached by other hospitals in the area who expressed a need for a more cost effective and quality laundry service for their linens, the Hendrick laundry department grew into Midwest Texas Healthcare Linen Service, moving out of the Hendrick basement and into a 14,000 square-foot facility on Pine Street.

 With continued growth, it became apparent that further expansion was needed to handle new customers, which spawned the idea for HMC to team up with other hospitals to fund the creation of a much larger facility that could service a much larger customer base and create a profitable business for the owners. Through much discussion and planning, Hendrick Medical Center in Abilene, Midland Memorial Hospital in Midland, and Medical Center Hospital in Odessa formed Texas Healthcare Linen, an independent for-profit commercial laundry, creating a partnership that would benefit other healthcare facilities throughout the region.

 The resulting facility is a 48,000 square foot, fully automated and state-of-the-art laundry facility which opened its doors for business on May 24th, 2011. In addition to providing a full spectrum of rental linen products and laundering services, THL has continued to attract new customers and expand its core business. Today THL serves over 80 locations, including hospitals, surgery centers, outpatient clinics and ancillary service facilities within a 225-mile radius of the Abilene plant. In December of 2021, a fourth owner was brought on, Shannon Medical Center in San Angelo. Currently THL processes more than 16 million pounds of clean linen annually.

The mission of THL is to provide the highest quality healthcare linen with exceptional service in the most responsible way. Our products are used throughout the hospital by doctors and nurses, environmental services employees, and of course hospital patients. Many of our linen items help provide a warm, healing environment for patients to recover after sickness or surgery while other items we offer provide the means to keep the hospital clean or even serve as uniforms for hospital staff! As such, providing clean, quality items are our priority.

Leadership

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JoeMax Tomlin

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Austin Anglea

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Joe Tiner

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Vicki Daniel

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Ron Stegenga

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Yvan Randria

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Michelle Orona

Did You Know

  • Ground breaking for construction of the THL facility was in October 2010. It took 7-months to complete the project, and $13 million (including land, building and equipment).

  • Formerly “Midwest Texas Healthcare Linen Service” as a subsidiary of Hendrick, the business name changed to “Texas Healthcare Linen” upon inception at the new facility, a name chosen by the owners.

  • In order to get started at the new building, we closed at the old Pine Street plant on Friday afternoon, moved all the equipment, files, etc over the weekend in box trucks, and started business at the new plant Monday!

  • We started operating out of the new facility on May 24th, 2011. With the upgraded, automated equipment and air conditioning, the 48,000 sq-ft facility was very different from the old Pine Street facility, which was a 14,000 sq ft metal “barn” with no A/C, no Etech, only 1 in/1 out shipping dock, and only one 6-mod tunnel washer!

  • We started with 57 fulltime employees – Now more than 100!

  • Our biggest year of growth was in 2012 when we added 2.6 million lbs, a 38% increase from the prior year due to the addition of owner-hospitals MCH and MMH in mid-2011 and SACMC and ARMC in mid-2012.

  • October 2013 was our 1st profitable month – a landmark event, but the only profitable month of that year.

  • Achieved TRSA’s Hygienically Clean certification in June 2015, verifying our compliance with proper laundry operations and quality wash processes to ensure hospitals are provided with hygienically clean linen!

  • Achieved TRSA’s Clean Green certification in September 2015, rewarding our sustainability and conservation efforts which include water and energy efficiency along with reusing, reclaiming and recycling our resources.

  • October 2015, we shipped 1,016,896 pounds, our first month ever to break the 1,000,000-lbs

  • Our 5th full year, 2016, was our 1st profitable year, and the first year to have 12 consecutive profitable months.

  • Shannon Health System was added as a Member/Owner 12/1/21, marking the first new owner since the founding 3, HMC, MCH and MMH, started the company. This transaction also brought additional volume of 2 million pounds and locked down the San Angelo market!

  • THL has experienced 142% growth (based on pounds shipped) between 2011 and 2024!

  • 2024 was our highest volume year yet with 16,733,337 pounds shipped, while 2017 was our first year of 12 consecutive months of 1,000,000 pounds or more.

  • THL’s largest customer is Hendrick Health System, responsible for 3.6 million pounds annually.

  • Safety record for days without an OSHA recordable accident: 572 days set between 2/24/16 – 9/8/17. The record for days without a lost time accident is 1,476 (4+ years!) and was set between 1/27/15 – 2/11/19.

  • Average output for Pounds Per Operator Hour (PPOH) is 132 versus 2011’s 110! That means 11,000 more pounds per day in the same time!

  • Our transportation team drives 2,000+ miles/day, a testament to the size of our service area.